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Return Policy

Miessence Returns/Refunds/Replacement

We believe in giving our customers a kis (keeping it simple) when it comes to our guarantee, so here it is.

Love Miessence or receive a 100% Refund, Exchange or Credit within 30 days of the delivery date.

If you would like a refund, exchange or credit for any reason, we would love to know why and request your permission to ask some questions in order to improve our product or customer service.

So that nothing is wasted, we may ask that the product is either returned to us, or it is given to someone in need (Possibly a homeless shelter).

Happiness, it’s our goal :)

Note: We comply with Australian Consumer Law. Should the product be faulty or defective on arrival, we will offer you, full replacement or full refund including postage /shipping.